As a cloud customer, do you have access to all logs regardless of the cloud model?

In cloud environments, log access is often defined by the cloud service model being used, such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), or Software as a Service (SaaS). As a cloud customer, you typically do not have access to all logs generated by the cloud environment, particularly those that pertain to the underlying infrastructure and management processes that are controlled by the cloud service provider.

In IaaS models, customers often have more visibility and access to logs related to their specific instances or applications, since they manage the operating system and the applications running on it. However, logs related to the physical hardware, virtualization layers, and other managed services are generally not accessible to the customer.

In PaaS and SaaS models, customers typically have even less access. Here, the service provider manages most of the infrastructure and applications, reducing the amount of logging and monitoring that a customer can access. Customers may receive certain operational logs but not comprehensive logging details that would include underlying systems.

It's also essential to consider the security and privacy implications; unrestricted access to all logs could expose sensitive information. Therefore, each cloud model has defined boundaries for access to logs, aligning with the shared responsibility model where cloud providers